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The Printer Cartridge Wars: Generic or Remanufactured Cartridges Right for You?

OverviewAs "generic", "remanufactured", andHewlett Packard, Lexmark and Dell, as these
"new compatible" inkjet printer cartridgescompanies have meticulously patented (and
and laser toner cartridges creep deeper intosubsequently filed suit against anyone who
the printer accessories market, the choicestried to duplicate) their inkjet cartridge
become varied and often confusing. It isdesigns. There are no true "generics" for HP
estimated that by the year 2004 theor Dell inkjet printers.Remanufactured
aftermarket share of the inkjet and tonercartridges are a huge cost value over new
cartridge market will exceed 11% of thecartridges - usually over 50% less - and for
estimated 12 billion dollar printer accessoryevery day printing work just fine. The
market [source: CART magazine, March 2001]failure rate of remanufactured cartridges is
Here's a look at what all these terms mean,slightly higher than new product, however,
and an examination of the upside and downsideand so it's important your online merchant
of using non-"brand name" printer cartridgeguarantees their product to cover the
products in your printer.TerminologyFirst,occasional return. For typical printing,
let's examine the terminology. When shoppingremanufactured inkjet cartridges can be the
online for a new inkjet or toner cartridgeright choice over new ones. Lately, Dell
for your printer, you'll likely encountercomputers and printers are increasing in
these terms:OEM (Original Equipmentpopularity. Dell's popular models include the
Manufacturer) or brand name productsA "brandColor 720, and All-in-One a920, a940, and
name" inkjet or toner cartridge is just thata960 models. Direct from Dell, one can buy an
- it's a printer cartridge that carries theOEM cartridge, for example the color
brand name of the manufacturer on it, usuallycartridge (X0504) for the Dell a940 printer
the same as the printer manufacturer, forfor $34.99 from The same cartridge, yet
example, Epson, Canon, Hewlett Packard,remanufactured, sells online for $23.95 at
etc.New compatible, off-brand or genericAbacus24-7 ( as of August 2005)Laser Toner
productsA "new compatible", "off-brand" orCartridges: PerformanceAs with generic or new
"generic" inkjet or toner cartridge iscompatible inkjet cartridges, new compatible
manufactured by a company other than thetoner cartridges are for the most part highly
original printer manufacturer. There are areliable and provide a noticeable cost
large number of these "new compatible"savings over brand new toner cartridges.
manufacturers, and it's quite true that theAgain, ISO 9001 standards have greatly
quality of their product can vary (more onincreased the consistency and reliability of
that a bit later). In the case of inkjetthe aftermarket toner product in recent
cartridges, "generic" cartridges areyears. Further, many new compatible toner
completely new. In the case of tonermanufacturers increase the volume of toner in
cartridges, to qualify as "new compatible"the cartridge, providing for a longer print
the toner drum must be replaced with a brandlife. Quality new compatible cartridges will
new drum, as well as all major parts servicedhave new or replaced mag sleeves, wiper
and replaced as needed.Remanufacturedblades, and magnet tips.Remanufactured toner
productsA "remanufactured" inkjet or tonercartridges in general have a less stringent
cartridge, by definition, is a cartridgeset of criteria applied to them, and as
which has been serviced, cleaned, refilledmentioned before may not contain a new toner
with toner or ink and possibly had a fewdrum. Be sure to ask your supplier. It is our
component parts repaired or replaced. In manyhumble recommendation that you go with toner
cases, remanufactured toner cartridges do notcartridges that have a new aftermarket drum,
have new drums; they instead refurbish theas opposed to a refurbished or recycled drum.
original drum and send it out for anotherLastly, ask if the new drum is "high
cycle.An Important Note About Tonerdensity". You want that.Color laser new
CartridgesThe relatively unknown truth iscompatible toner cartridges are just coming
that almost all laser toner cartridges,to market, and although early feedback seems
including most of the original brand nameto indicate a positive outlook, an evaluation
"new" cartridges, have been remanufactured toof these cartridges is premature at this
some extent. The defining point is to whattime.Good for the Country, Good for the
degree they have had component parts repairedEnvironmentIf you care about recycling or the
and/or replaced. For example: check the boxgood of the Country's economy, consider these
for a brand new Hewlett Packard Laser Jetfacts:- 99% of new compatible toner
4000/27X. Brand new, right? Well, it is. Butcartridges are manufactured in the USA; most
check  the  fine  print,  which  says:"OEM"  brand  cartridges  are
This newly manufactured product may containmanufactured overseas- Nearly 40,000 tons of
parts and materials recovered from the HPplastic are saved from our nation's landfills
planet  partners  recycling  program.each  year,  by  remanufacture  of  inkjet
This means that the product, while "new", isand toner cartridges- It takes on average 2
possibly not completely new; it's quitequarts of oil to manufacture a Brand New
probable that components of this cartridgeToner  cartridge  but  less than half of that
have been used before, and have been
recycled.Quality vs. CostIt's a fact: theamount to manufacture a new compatible toner
cost of brand name inkjet and tonercartridgeYour Printer Warranty and YouA
cartridges can be exceedingly high inlegitimate concern of many people is whether
comparison to generic or remanufacturedusing generic or remanufactured cartridges in
inkjet or toner cartridges. In many cases,their printer voids the printer's warranty.
new compatible inkjet cartridges can be asThe  answer  is  no.
much as 70% less than the cost of brand name
cartridges. New compatible or remanufacturedThe following is a partial quote of the text
toner cartridges on the whole tend to be asof the Magnuson-Moss Warranty Improvement
much as 50% less in cost than their brandAct, which deals with this exact
name counterparts. For example, an Epsonquestion:MAGNUSON-MOSS WARRANTY IMPROVEMENT
T013201 black inkjer cartridge, used forACTUnited States Code AnnotatedTitle 15
various Epson Stylus printers, sells forCommerce and TradeChapter 50 Consumer Product
$17.09 direct from Epson. The sameWarranties15 Section 2032... (c) No warrantor
cartridge, compatible, at an online retailer,of a consumer product may condition his
Abacus24-7 ( sells for $4.95. Thewritten or implied warranty of such product
difference....70% in savings.(Prices as ofon the consumer's using, in connection with
August 2005)What's the catch?Well, theresuch product, any article or service (other
really isn't one, if you find a qualitythan article or service provided without
off-brand product you can purchase from ancharge under the terms of the warranty) which
online merchant you can trust, one who standsis identified by brand, trade or corporate
by their product in those rare cases thatname; except that the prohibition of this
generic or remanufactured products don'tsubsection be waived by the commission if:1)
perform as well as you expect. Brand nameThe warrantor satisfies the Commission that
cartridges cost much more than genericsthe warranted product will function properly
primarily because of the marketing andonly if the article or service so identified
advertising budgets most OEM manufacturersis used in connection with the warranted
spend in promoting their products; a costproduct, and2) the Commission finds that such
most smaller manufacturers don't have. Anda waiver is in the public interest.In
then there's the issue of your printerEnglish, this means that no warranty may be
warranty - we'll discuss that issue a littlevoided by use of aftermarket products unless
bit later.Inkjet Cartridges:the manufacturer acquires a waiver that
PerformanceGeneric or new compatible inkjetclearly shows such voidance would be in the
cartridges are in general highly reliable andpublic interest, or that their product will
perform as well as, or nearly as well as,only function properly if the specified
brand name cartridges. Latest technologiesmanufacturer parts are used.There is one
and adherence to ISO 9001 codescatch, however: the manufacturer (in this
(internationally recognized standards forcase your printer manufacturer) is not
quality assurance) by most producers ofcompelled to repair their product under
generic cartridges has increased the overallwarranty if damage done to the product
reliability of these aftermarket products inoccurred as a direct result of using
relation to your typical brand cartridges. Inaftermarket parts. In other words, using
particular, Epson and Canon new compatiblesgeneric cartridges is fine, and if your
are highly reliable, as the technologyprinter ever fails under conditions which
required to duplicate the performance ofhave nothing to do with the cartridge you are
their cartridges is minimal (with theusing, no problem. However, if the damage is
exception of the very latest Epson cartridgesdirectly caused (however unlikely) by the use
with the "computer chip"). In terms of printof a generic cartridge, the warrantor may
life (how many pages they print) genericselect not to repair it, although the warranty
stack up pretty well - usually within plus orwould remain in effect for all other warranty
minus 5% of the life of your typical brandissues.ConclusionIn general, aftermarket
name cartridge.High quality photographicgeneric and new compatible or remanufactured
printing is the one area where genericprinter cartridge products are an excellent
cartridges are occasionally suspect. Theway to cut significant costs from your every
quality of the inks used by the manufacturerday small business or personal printing
play a significant role here - lower gradeexpense, while maintaining quality printing
ink which doesn't have the same density orresults. Those who need extremely high
brilliance and consistency of color canquality printing (such as photographers and
produce inferior results in the mostartists) can, with a little trial-and-error
high-demand cases. Although mosttesting of different generic cartridge
manufacturers of generics have moved awayproducts, find a product which provides the
from inferior inks, we recommend you ask yourquality results you need.In all cases, be
online merchant about the quality of the inkssure to buy your cartridges from an online
used by their supplier, if you are doing thissupplier who 100% guarantees their product
kind of high-quality photographic printing.without question, and isn't afraid to answer
In particular, the inks should be made in theyour questions when it comes to the quality
U.S.A.. With good ink your results should beand reliability of their products.Written by
just fine.Remanufactured Inkjet cartridgesDavid  Amerman
are another subject. Primarily you will only
find remanufactured Inkjet cartridges foralso published by About.



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