| There are many things that can cause paper | | | | registration assembly. These are not easily |
| jams in HP printers, and diagnoses vary from one | | | | replaced and I suggest consulting a professional. |
| model to the next. In this article I will discuss | | | | 3. The paper gets to the toner cartridge and then |
| some of the most common causes of printer | | | | jams. |
| jams and possible solutions. | | | | Try replacing the toner cartridge. |
| Where is the paper jamming? | | | | If you have a newer model printer (most HP |
| When you answer this question you are close to | | | | models) check to make sure that the toner |
| solving the problem. | | | | transfer bar is not stuck in an upright position. |
| 1. If the printer will not pick up paper from tray | | | | Check for debris. If there is debris in the paper |
| two or three there are several causes. | | | | path this can cause jamming. Debris can be a torn |
| Try using a lower weight paper. HP does not | | | | piece of paper, a stable or just a build up of |
| recommend printing a higher weight than 20lbs | | | | paper dust. DO NOT touch the roller. It will hold |
| from and tray but tray one. | | | | the oil form your skin and cause print defects. |
| If this does not work the paper rollers probably | | | | 4. The paper enters the fuser, but gets jammed |
| need to be changed. These come with every | | | | inside. |
| maintenance kit, but most end users do not | | | | Unfortunately, the fuser will probably have to be |
| change them, they just change the fuser. If you | | | | replaced, but check for any debris on the rollers |
| do not have rollers available try cleaning them | | | | before replacing. Also clean the paper path with a |
| with a lint free cloth and wipe away any paper | | | | lint free cloth. DO NOT touch the rollers. They will |
| dust or other debris. | | | | hold the oil form your skin. |
| 2. The paper is picked up from the tray but does | | | | This does not cover all possible causes, only the |
| not make it to the toner cartridge. | | | | most common. |
| Typically this is the paper feed assembly or the | | | | |